Contact
Contact Us
We’re here to help 💬
If you have any questions about your order, products, or need assistance, feel free to reach out to us.
Customer Support
📧 Email: cecily.shop26@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Order Inquiries
For faster assistance, please include:
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Your order number
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The email address used during checkout
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A brief description of your request
Returns & Refunds
If your inquiry is related to returns or refunds, please review our Return & Refund Policy before contacting us.
This helps us assist you more quickly and efficiently.
Shipping Questions
Shipping times and tracking information are explained in our Shipping Policy.
If your package appears delayed or you need further assistance, don’t hesitate to contact us.
Contact Form
You may also contact us by filling out the form below, and our support team will get back to you as soon as possible.
Thank You
Thank you for choosing Cecily.
We truly appreciate your trust and look forward to assisting you.
🌿
CECILY
Naturally feminine. Effortlessly elegant.
www.cecilyshop.com